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Sampling Service

When you begin your search for the perfect wedding ring it is unlikely that you will know that exact style, width or depth of a ring that you're after. Alternatively you might like to see how the ring looks in the flesh, before you commit to buying. So to make the selection process easier for you we offer a sampling service which is available on most of our rings.

PLEASE NOTE:
We cannot ship any Titanium/Zirconium/Black Zirconium or Two Tone Sample rings outside of the UK.

How It Works

  1. We charge you a deposit (fully refundable) for every ring that you would like to sample. The deposit amount is dependent on ring type, as shown below:
    • Titanium/Zirconium £50.00
    • Black Zirconium £50.00
    • Two Tone £50.00
    • Diamond Set £50.00
    • Decorative £50.00
    • Plain £10.00
    • Shaped £10.00
    PLEASE NOTE:
    Our Plain, Diamond, Shaped and Decorative rings will be sent out in a silver equivalent, and our modern metal rings (e.g. titanium) will be sent out as a like for like ring. Diamond set sample rings will be sent with diamond substitutes, and two tone sample rings will be sent with plated metal inlays rather than solid.
  2. We charge you a non-returnable delivery charge of £15.00 which includes fully insured returns delivery.
  3. We will send you the sample ring(s) within 1 - 2 weeks.
  4. You must return the sample ring(s) within 7 days (21 days for EU/International orders).
  5. We will refund your deposit once we have received the ring(s) back. (subject to our sample service terms & conditions).
  6. If you go on to place an order for the real ring/s then you can deduct £10 from your order total by entering the Voucher code: SAMPLES on the shopping basket/checkout page.

Sample Ring Sizes

Most sample rings will be sent in the ring size that you have selected, however some of the sample rings may not be available in your exact ring size. Please find our ring sizes procedure for the different ring types below:

  • Plain sample rings will be sent in your exact size.
  • Decorative sample rings will be sent in the size nearest to what is ordered, plus a matching plain wedding ring in your exact size.
  • Shaped sample rings will be sent in the size nearest to what is ordered, plus a matching plain wedding ring in your exact size.
  • Diamond Set sample rings will be sent in the size nearest to what is ordered, plus a matching plain wedding ring in your exact size.
  • Titanium/Zirconium /Black Zirconium sample rings will be sent in the size nearest to what is ordered, plus a matching metal ring sizer in your exact size.
  • Two Tone sample rings will be sent in the size nearest to what is ordered, plus a matching metal ring sizer in your exact size.

Sampling Service Terms and Conditions

Any ring(s) borrowed through the sampling service must be returned to Wedding-Rings.co.uk trading as Hathaway Styles Ltd in the same condition as they were sent out in. Sample rings must be returned within seven days for UK customers and 21 days for EU/International customers, unless otherwise agreed to: Wedding-Rings.co.uk, Hathaway Styles Ltd, 35 Frederick Street, Birmingham, B1 3HH.

Failure to return the sample rings on time or provide a valid Royal Mail tracking number will result in us invoicing you for the full value of the ring(s) less the deposit paid by you.

Any ring(s) that are not returned in the same condition as they were sent out in will result in us invoicing you for a re-finishing charge, or in extreme cases for the full value of the ring(s) less the deposit paid by you.

Sampling Service Returns Procedure

Returning an Item:

  1. Place all of the original contents into the postal box supplied.
  2. Place the postal box into the pre-paid returns sleeve.
  3. Hand over the package at an appropriate Post Office and take your receipt.
  4. Please allow up to 5 working days after Wedding-Rings.co.uk trading as Hathaway Styles Ltd have received the sample rings for your deposit to be refunded to your Debit/Credit card.